COMMISSION
For Commissioners

Everything you need to make
a confident commissioning decision.

The population. The methodology. The outcomes framework. The reporting structure. The cost per participant. It is all here. If you have a question the page does not answer, the scoping call will.

Book a scoping call
11
Month payback period
programme cost recovered through public savings
£13,000
Cost per participant
fully loaded including all delivery and overhead
351%
Three year return on investment
per sustained participant
85%
Target programme retention
Phase R through to Phase I
The Population

Who This Programme Serves, Precisely

TRIUMPH RECLAIM is commissioned for women who are economically inactive due to chronic health conditions, trauma histories, or both. This is not a broad employability programme. It is designed for a specific population whose barriers are simultaneously clinical, structural, and relational, and whose needs have not been met by existing provision.

The women this programme serves have often already accessed therapy. They are not in acute crisis. They understand their patterns. What they have not had is provision that treats their health condition and their trauma history as the context in which employment support must be delivered, rather than as obstacles to be worked around.

Referrals are screened within 48 hours of receipt. The programme accepts women who meet the population criteria and are not in acute clinical crisis. Where a referral is not appropriate, the programme returns a standardised feedback form within five working days specifying the reason and the conditions under which re-referral would be appropriate. Referral quality data is shared with commissioners quarterly.

Population Criteria
Women experiencing economic inactivity related to chronic illness, trauma, or both
Not in acute psychosis, severe untreated substance dependency, or active suicidal crisis
Motivated toward employment even where capacity is currently limited
Capable of sustained employment with the right support
Previously unsuccessful in standard employment provision

Where a referral does not meet these criteria, the programme returns structured feedback to the referring body within five working days. No referral disappears without explanation.

Commissioning Routes

How This Programme Fits Your Funding Stream

TRIUMPH RECLAIM has been designed to align with four established commissioning routes. The programme's outcomes framework, reporting structure, and evidence collection methods meet the requirements of each. The scoping call will confirm which route applies to your area and how the programme maps to your specific contract.

Connect to Work / DWP
TRIUMPH RECLAIM delivers DWP-aligned employment outcomes with HMRC Real Time Information verification. Sustained employment is tracked at 13 and 26 weeks. The programme meets all Connect to Work reporting requirements and outcome definitions for the economically inactive population with health related barriers.
UK Shared Prosperity Fund
The programme addresses the People and Skills investment priority within UKSPF. It targets economically inactive residents, delivers measurable skills and employment outcomes, and produces the evidence required for DLUHC reporting. Cohort delivery aligns with UKSPF funding cycles and output frameworks.
NHS Talking Therapies
TRIUMPH RECLAIM operates in the space between clinical recovery and vocational outcome. The programme accepts referrals from Talking Therapies services for women who have completed or are completing therapeutic treatment and are ready for employment focused support. Outcome data feeds back to referring services for their own reporting.
Local Authority Public Health
The programme delivers against public health outcomes including improved health self-management, reduced crisis service usage, increased social participation, and sustained employment. Health economics data demonstrates £15,200 in annual public savings per sustained participant through reduced NHS usage and benefits dependency.
What You Are Commissioning

The Exact Shape of the Programme

TRIUMPH RECLAIM was designed and built by Victoria Taylor and Stephanie Brown, who hold clinical governance, quality assurance, and commissioner accountability as Programme Directors. Two qualified associate practitioners deliver all sessions.

TRIUMPH RECLAIM is a 26 week structured programme delivered in cohorts of up to twelve participants. It runs across seven sequential phases. Two qualified associate practitioners deliver every cohort together from Session G1 through to Phase M. Participants have the same two practitioners throughout. There is no handover. There is no key worker system. The relationship is the delivery model.

12
Participants per cohort
Cohort size is fixed at a maximum of twelve. This is not a cost decision. It is a clinical one. The group therapeutic element of the programme requires a size that allows genuine trust to form. Twelve is the ceiling.
7
Sequential phases
Each phase produces the condition the next phase requires. The sequential design is not a programme preference. It is grounded in trauma science and employment support research, both of which confirm that skipping stages with this population produces outcomes that do not sustain.
2
Associate practitioners per cohort
Two qualified associate practitioners deliver every cohort together from Session G1 through to Phase M. Not a rota. Not a team of interchangeable workers. The same two practitioners, present from first session to graduation. Relational continuity is the single most significant driver of sustained outcomes in this population.
26
Weeks of structured support
The programme runs for 26 weeks including in-work support through Phases I and M. Support intensifies rather than withdrawing at job entry. The sustained employment targets at 13 and 26 weeks are only achievable because of this design decision.
Value and Return

The Investment Case

At £13,000 per participant, TRIUMPH RECLAIM is not the cheapest programme in the commissioning landscape. It is the most cost effective. The programme cost is recovered within eleven months through a combination of reduced NHS usage, reduced benefits dependency, and tax revenue from sustained employment. Every month beyond that eleven month point represents net public savings.

£15,200
Annual public savings per participant
Reduced NHS usage, reduced benefits dependency, and tax revenue from sustained employment combined.
£182,400
Annual public savings per cohort
Based on a cohort of twelve with projected sustained employment rates applied across the full savings model.
117%
Year one return on investment
The programme generates more in public savings within twelve months than the total cost of delivery.

The three year return on investment exceeds 351% per sustained participant. These figures are derived from the programme's Financial Model using conservative assumptions based on published health economics data and DWP outcome benchmarks. The full financial model is available at the scoping call and is included in the commissioner briefing pack.

Programme Fit

Is This the Right Programme for Your Population?

TRIUMPH RECLAIM is the right programme for a specific population. It is not the right programme for everyone. The criteria below are not gatekeeping. They are the conditions under which the programme can deliver the outcomes it is designed to deliver.

This programme is right when
✓ Your population includes women with chronic health conditions or trauma histories
✓ Standard provision has not produced sustained outcomes for this group
✓ Your outcomes framework includes sustained employment at 13 and 26 weeks
✓ You need DWP-aligned evidence collection and reporting
✓ You can refer a minimum cohort of eight to twelve participants
✓ Your contract allows for a 26 week delivery model
This programme is not right when
✗ Your population is in acute clinical crisis requiring clinical intervention first
✗ Your contract requires delivery in under 12 weeks
✗ You need a volume employment programme measured only on job starts
✗ Your referral pathway cannot reliably identify the target population
Competitive Position

What Sets This Programme Apart

The commissioning landscape for economically inactive populations includes a range of employment support programmes. The following five characteristics distinguish TRIUMPH RECLAIM from any other programme currently available in this space. These are not marketing claims. They are structural design decisions, each grounded in the evidence base and reflected in the programme's operational documentation.

01
Built specifically for trauma and chronic illness, not adapted from generic provision
TRIUMPH RECLAIM was not retrofitted from an existing employability programme. Every phase, every session, every assessment tool was designed from the ground up for women whose barriers span health, trauma, identity, and the systems that failed to account for any of them. The programme's theoretical framework draws on polyvagal theory, trauma-informed practice, and chronic illness as systemic barrier. No other programme in this commissioning space integrates all three.
02
The same associate practitioner team from first session to graduation with no handover
Most employment programmes use key worker systems, team rotas, or caseload transfers. TRIUMPH RECLAIM assigns two qualified associate practitioners to each cohort from Session G1 through to Phase M. The same two practitioners deliver every session. The evidence is clear: relational continuity is the single most significant driver of sustained outcomes for this population. This design decision is expensive. It is also the reason the programme works.
03
In-work support that intensifies at job entry rather than withdrawing
Standard programmes end at job start or provide minimal follow-up. TRIUMPH RECLAIM includes two full phases of post-employment support through Integration and Mastery. Support increases in intensity at the point of job entry because that is when this population is most vulnerable to relapse. The 13 and 26 week sustained outcomes the programme targets are only achievable because of this design.
04
Practitioners with lived experience of the barriers the programme addresses
Victoria Taylor and Stephanie Brown designed TRIUMPH RECLAIM from personal experience of complex trauma and chronic illness respectively. They are not theorists who studied this population. They are practitioners who have navigated versions of this journey themselves and built a programme from that understanding. This lived expertise is reflected in the depth of the methodology and the quality of the practitioner-participant relationship.
05
Eleven month payback with a three year return exceeding 351%
At £13,000 per participant, the programme cost is higher than generic employability provision. The return is proportionally greater. Each sustained participant generates £15,200 in annual public savings. The programme cost is recovered within eleven months. Cheaper programmes that produce lower sustained outcomes cost the public purse more over time, not less.
Governance and Compliance

The Full Governance Suite

TRIUMPH RECLAIM has a complete governance and compliance framework in place. Every document listed below is available for review at the scoping call. These are not templates. They are programme-specific documents written for the population TRIUMPH RECLAIM serves, the clinical context in which it operates, and the commissioning requirements it is designed to meet.

01
Safeguarding Policy (Level 4 designated lead)
02
Equality, Diversity, and Inclusion Policy
03
Data Protection Framework (GDPR compliant)
04
Quality Assurance Framework
05
Complaints Policy and Procedure
06
Risk Register (programme-specific)
07
Phase Specifications (all seven phases, session level)
08
Financial Model with full cost breakdown
09
Evidence Base and Outcome Projections
10
Commissioner Briefing Pack and Executive Summary

Every document is ready now. Not in development. Not planned. Available for review at the point of first contact. This is the level of preparation you should expect from a programme asking for your investment.

Commissioner Reporting

What You Receive and When

Every commissioner receives a structured reporting suite across the programme lifetime. Reports are produced to any template the commissioner requires. Where no template is prescribed, the programme uses its own format consistent with DWP outcome evidence standards.

Report Timing Contents
Referral Quality Report Quarterly Referral volumes, conversion rates, reasons for non-acceptance, patterns across referring bodies, and recommendations for improving referral quality.
Distance Travelled Report At Phase E completion First quantitative evidence of participant progress. Seven-pillar TRIUMPH baseline compared to Phase E re-scores. Evidence of measurable change before any employment outcome is recorded.
Interim Outcome Report Week 30, delivered by week 32 Cohort retention rate, employment and self-employment starts, projected final outcomes, distance travelled data, cost per outcome to date, and any programme adjustments recommended.
Final Outcome Report Programme end Comprehensive outcome data: sustained employment at 13 and 26 weeks, self-employment trading evidence, distance travelled analysis, employment quality data, full cost analysis, and programme learning.
Post-Programme Milestone Tracking Up to 12 months post-graduation 26-week sustained employment milestone tracked for participants who have not yet reached it at graduation. Evidence collected and reported to commissioner on confirmation.
The Scoping Call

What Happens When You Make Contact

The scoping call is a 60-minute working conversation. It is not a sales call. By the end of it you will know whether TRIUMPH RECLAIM is the right programme for your population, your contract requirements, and your reporting framework, and you will have everything you need to make a commissioning decision.

01
Your Population
We discuss the specific women in your area. Who they are, what provision has been tried, what has and has not worked, and whether the TRIUMPH RECLAIM population criteria match your cohort.
02
Your Contract
We map your commissioning requirements, outcome targets, reporting obligations, and timeline against the programme structure. We are direct about where there is a fit and where there is not.
03
Your Questions
You receive the full methodology documentation, evidence base, and governance suite in advance. The call is for questions, not discovery. Come prepared and we will use the time well.
04
The Decision
The call ends with a clear next step for both parties. Either we proceed to contract or we do not. There is no ambiguous follow-up. Your time and ours is treated with respect.

Book your scoping call

Sixty minutes. A direct conversation. Everything you need to make a confident commissioning decision, or the clarity to know this is not the right fit. Either outcome is a good use of your time.

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TRIUMPH RECLAIM is a programme by Mindset + Mastery, founded by Victoria Taylor and Stephanie Brown. We work with women experiencing economic inactivity due to chronic illness, trauma, or both.

  • Phone: 0208 058 4508

TRIUMPH
RECLAIM
A MINDSET + MASTERY PROGRAMME

TRIUMPH RECLAIM® is a registered trademark of Mindset + Mastery  ·  © 2026