Who We Are
This Privacy Policy applies to Mindset + Mastery Ltd, registered in England and Wales (Company No. 16890773), 20 Wenlock Road, London, N1 7GU. Mindset + Mastery Ltd is the data controller. The Data Protection Lead is Victoria Taylor, victoria@triumphreclaim.com. We operate the TRIUMPH RECLAIM programme. Contact us at victoria@triumphreclaim.com or 020 8058 4508.
What Data We Collect
Through this website: name, contact details, organisation name, job title, enquiry content, and technical data such as IP address and browser type via analytics. Through programme delivery: participant referral information and organisational data relating to commissioning agreements. Special category data collected during programme delivery is handled only with explicit consent, under our Data Protection Framework and the commissioning agreement.
How We Use Your Data
To respond to enquiries, arrange scoping calls, send programme documentation you have requested, fulfil contractual obligations, and improve this website. We do not use personal data for automated decision-making or profiling.
Our Lawful Basis for Processing
Legitimate interests: responding to enquiries and communicating with commissioners and referral partners. Contract: processing data to fulfil commissioning or referral obligations. Consent: where you have explicitly consented to receive communications from us.
How Long We Keep Your Data
Website enquiry data is kept for up to 24 months from last contact. Contractual and programme data is kept as set out in the commissioning agreement. Safeguarding records are kept for the duration of the programme plus seven years. Analytics retention follows the provider's settings.
Who We Share Your Data With
We do not sell personal data. We may share data with technology providers supporting our website and communications, professional advisers where necessary, and statutory bodies where legally required. All third-party processors operate under appropriate data processing agreements.
International Transfers
We do not routinely transfer personal data outside the United Kingdom ourselves. Our website, email and scheduling platforms may process data outside the UK. Where they do, appropriate safeguards are in place in accordance with UK GDPR requirements.
Your Rights
Under UK data protection law you have the right of access, rectification, erasure, restriction, data portability, and the right to object to processing. To exercise any right contact us at victoria@triumphreclaim.com. We will respond within one calendar month. You also have the right to complain to the ICO at www.ico.org.uk or 0303 123 1113.
Cookies and Website Analytics
This website may use essential and analytics cookies. You can manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be on this website with the date of last update shown above.
Contact Us
For any questions about this policy contact us at victoria@triumphreclaim.com, by phone on 020 8058 4508, or by post at Mindset + Mastery Ltd, 20 Wenlock Road, London, N1 7GU.
Mindset + Mastery Ltd · Company No. 16890773
victoria@triumphreclaim.com · stephanie@triumphreclaim.com · 020 8058 4508
