Victoria Taylor and Stephanie Brown
TRIUMPH RECLAIM was designed and built by Victoria Taylor and Stephanie Brown, who serve as Programme Directors with responsibility for clinical governance, quality assurance, training, and commissioner accountability. Two qualified associate practitioners deliver all group and individual sessions. Victoria and Stephanie do not deliver sessions directly. They train, supervise, and quality-assure every practitioner who does. The programme was built by practitioners from lived experience and refined through professional practice. That origin is what makes it work.
Victoria knows what complex trauma does to a woman's sense of self, her confidence, her ability to trust, and her belief that she deserves a future, because she has been that woman. She did not study trauma from the outside. She survived it, rebuilt from it, and then made it her life's work to ensure other women never have to navigate that journey alone. She co-built the entire RECLAIM framework alongside Stephanie, bringing a depth of understanding in trauma recovery, nervous system regulation, and identity reconstruction that only comes from having lived it first and trained in it second. Victoria is an NLP Practitioner, a CPD Accredited Trauma Specialist, and an APT Accredited Trauma Informed Practitioner. Her clinical expertise is not theoretical. It was forged in her own recovery and sharpened through years of professional practice with women whose stories the system was never designed to hear. When she sits across from a woman who has been told she is too complex, too damaged, or too difficult to help, Victoria does not flinch. She has heard those words about herself. And she built a programme that proves every single one of them wrong.
Stephanie knows what chronic illness does to a woman's ambition, her career, and her belief that she can have a working life when her body fights her every day, because she has lived that reality for nearly two decades. She never stopped. She co-built the entire RECLAIM framework alongside Victoria, bringing a depth of understanding in energy management, workplace sustainability, and employment systems that only comes from having navigated them whilst managing your own health. Stephanie holds an MSc in HR Management, is CIPD qualified, and is an IPHM Holistic Mental Wellness Practitioner. Her professional expertise was built in workplaces that were not designed for her and through years of practice with women the employment system consistently overlooked. When she sits across from a woman who has been told she is not well enough to work or not reliable enough to employ, Stephanie does not accept it. She has proved those words wrong her entire professional life. And she built a programme that teaches other women to do the same.
The Clinical Foundations of the Programme
TRIUMPH RECLAIM is not built on a single theoretical model. It draws on a convergent set of frameworks, each chosen because it addresses a specific dimension of the barriers this population faces. A practitioner working within this programme needs fluency across all three bodies of theory.
What the Programme Requires of Its Practitioners
TRIUMPH RECLAIM practitioners are not generic employment advisors. They are specialist facilitators trained to work at the intersection of trauma, chronic illness, and employment. The competency requirements below represent the minimum standard for programme delivery. All practitioners complete the TRIUMPH RECLAIM Practitioner Training Programme and are supervised by Victoria and Stephanie before any independent delivery is permitted.
| Requirement | Standard | Evidence |
|---|---|---|
| Minimum Qualification | A recognised coaching qualification at Level 5 or above, OR a counselling or psychotherapy qualification at diploma level or above, OR a social work qualification with post-qualification trauma-informed experience | Certificate or diploma held on file. Professional body membership current and verified. |
| Professional Membership | Current membership of ICF, EMCC, UKCP, or Social Work England with adherence to the relevant professional code of ethics | Membership number verified annually. Lapsed membership triggers immediate suspension from delivery. |
| Safeguarding | Level 3 safeguarding as a minimum. All practitioners trained in the TRIUMPH RECLAIM safeguarding escalation protocol and the role of the designated safeguarding lead. | Certificate held on file. Refreshed every three years. Victoria Taylor holds Level 4 and acts as designated safeguarding lead. |
| DBS Check | Valid enhanced DBS check. For practitioners working with adults in regulated activity. | DBS certificate held on file. Renewed every three years or on change of role. |
| Programme Training | Completion of the TRIUMPH RECLAIM Practitioner Training Programme covering all seven pillars, all seven phases, trauma-informed facilitation, chronic illness awareness, DiSC application, assessment framework, IAP process, and outcome reporting. | Training completion certificate issued by Victoria Taylor. Competency assessment completed before independent delivery is permitted. |
| Ongoing Supervision | Six-weekly individual clinical supervision from a qualified supervisor with trauma-informed expertise, plus monthly group peer supervision. Supervision records maintained. Secondary trauma risk actively monitored. | Supervision logs held on file. Missed supervision reported to lead practitioner within 48 hours. |
No Practitioner Works Alone in This Programme
TRIUMPH RECLAIM is emotionally demanding work. Phase E in particular, where the deepest psychological barrier work occurs, carries a documented secondary trauma risk for practitioners. The supervision and support structures below are not optional. They are built into the programme's operational framework as a quality assurance mechanism and a professional duty of care.
Every practitioner receives six-weekly individual clinical supervision from a qualified supervisor with trauma-informed expertise, plus monthly group peer supervision. Supervision covers case review, safeguarding, practitioner wellbeing, and continuous professional development. Phase E triggers an explicit secondary trauma assessment at every supervision session during its delivery.
Any session raising a safeguarding concern triggers immediate discussion with Victoria Taylor as designated safeguarding lead. Clinical supervision is arranged within 48 hours of any session requiring safeguarding escalation. Practitioners are never left to manage complex disclosures without immediate support.
Victoria Taylor reviews all TRIUMPH baseline assessments and IAPs for quality and consistency. All Phase E re-scoring is reviewed at Programme Director level. Quality assurance is not periodic. It is embedded in every phase. A practitioner concern about a participant's clinical presentation can be escalated to Programme Director level at any time.
Phase E produces expected therapeutic dips, a temporary worsening as previously suppressed material surfaces. The programme has a documented protocol for this: practitioner normalises the dip, pace adjusts, check-in frequency increases. Clinical deterioration beyond expected dip is escalated immediately. Practitioners are trained to distinguish between the two before they deliver Phase E.
Victoria Taylor holds Safeguarding Children and Vulnerable Adults Level 1, 2, 3 and 4, awarded February 2026, and acts as the designated safeguarding lead for TRIUMPH RECLAIM. All safeguarding concerns across the programme are escalated to Victoria first. Onward referrals follow local authority protocols.
What the TRIUMPH RECLAIM Practitioner Training Covers
The TRIUMPH RECLAIM Practitioner Training Programme is developed and delivered by Victoria Taylor and Stephanie Brown. It is not a generic trauma-informed practice course. It trains practitioners specifically in this programme, its methodology, its phases, its assessment tools, and the particular clinical demands of working with women at the intersection of trauma, chronic illness, and employment.
Interested in the programme from a practice perspective?
Whether you are exploring a delivery partnership, considering a practitioner role, or evaluating the programme for professional reasons, a direct conversation with Victoria or Stephanie is the right next step.
get started
The Ideal Home Is Waiting for You
lorem ipsum Quam est faucibus porttitor luctus sem phasellus. Pretium neque aliquet .
TRIUMPH RECLAIM is a programme by Mindset + Mastery, founded by Victoria Taylor and Stephanie Brown. We work with women experiencing economic inactivity due to chronic illness, trauma, or both.
Email: [email protected]
Phone: 0208 058 4508
TRIUMPH RECLAIM® is a registered trademark of Mindset + Mastery · © 2026
